q5det is committed to responsible gambling. This page gives you the tools, information and guidance you need to stay in control — whether you're following a PSL match from Lahore, watching live cricket from Karachi or spinning the reels late at night.
If gambling is causing you distress or financial harm, please stop playing immediately and contact our support team at [email protected] to activate a self-exclusion or account restriction. Help is available 24 hours a day, 7 days a week. You can also reach recognised international responsible gambling helplines — details are listed further down this page.
At q5det, we believe that betting and gaming should be an enjoyable form of entertainment — full stop. Whether you're watching Pakistan take on India in a T20 classic or following an evening Premier League fixture, the experience should be fun, not stressful.
That is why responsible gambling is not an afterthought for us — it is embedded in how we design our Platform, train our support team, and communicate with our users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
We provide a full suite of self-management tools, clear information about the risks of gambling, and direct pathways to professional support for anyone who needs it. We also enforce a strict 18+ adults-only policy and apply Know Your Customer (KYC) age verification to every registered account before deposits or withdrawals are permitted.
Pakistani users are specifically reminded that the Prevention of Gambling Act, 1977 and other applicable laws may restrict gambling activities in Pakistan. q5det does not claim to be licensed, approved or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority or any other Pakistani authority. Users are solely responsible for determining whether their use of the Platform is lawful in their jurisdiction.
Remember: Gambling should never be seen as a way to make money, recover financial losses, or solve personal or financial problems. Every bet carries risk, and the house always maintains a statistical edge over time.
All of the following tools are available to registered q5det users directly through Account Settings. They can be activated immediately — no waiting period, no approval needed for restrictions.
Set a daily, weekly or monthly cap on how much you can deposit into your q5det account. Reductions take effect immediately. Increases are subject to a mandatory cooling-off period so you cannot override your own limit in the heat of the moment.
Define the maximum net amount you are willing to lose within a set period — daily, weekly or monthly. Once your loss limit is reached, further betting is automatically blocked until the period resets. No overrides permitted during the active window.
Set a maximum session duration for continuous play. When you reach your limit, you will receive an on-screen reminder and the option to continue or end your session. This tool is especially useful during long live cricket or PSL match sessions.
Voluntarily block access to your account for a defined period — minimum 24 hours — or permanently. Self-exclusion requests are actioned promptly by our support team. Once active, self-exclusion cannot be reversed during the chosen exclusion window.
Receive periodic pop-up reminders during your gaming session showing how long you have been playing, your net win or loss position during that session, and a prompt asking whether you would like to continue or take a break.
Take a short break from gambling without fully closing your account. Cooling-off periods can be set for 24 hours, 48 hours, 7 days or 30 days. During a cooling-off period, you will not be able to log in, deposit or place any bets.
Setting a limit or triggering a self-exclusion takes less than two minutes. Here is the process for any of the tools listed above.
Sign in to your registered q5det account using your username and password. Two-factor authentication may be required if enabled on your account.
Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. Then choose the "Responsible Gambling" tab.
Choose from Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Cooling-Off or Self-Exclusion. Each tool has its own dedicated settings panel.
Enter the limit amount or exclusion period, review the details on screen, and confirm. Restrictions are applied to your account immediately. You will receive a confirmation email as a record.
If you have any difficulty activating a tool, or if you need an urgent self-exclusion applied by our team directly, contact us at [email protected] at any time. We will action urgent requests as a priority.
Honest self-reflection is one of the most important steps in staying safe. Ask yourself the questions below. If you answer "yes" to two or more, we strongly encourage you to use one or more of our responsible gambling tools or to seek external support.
Honest answers — for your eyes only
This checklist is for informational purposes only and is not a clinical diagnostic tool. If you are concerned about your gambling behaviour, please seek professional guidance.
q5det operates exclusively as an adults-only platform. Access is permitted only to individuals who are at least eighteen (18) years of age, or the higher minimum age required by the applicable Operator's license jurisdiction. There are absolutely no exceptions to this rule.
Every registered account is subject to KYC age verification. Until verification is satisfactorily completed, deposit and withdrawal functionality remains restricted. Where an account is found to be held by a person under the minimum age, the account will be closed immediately, all transactions cancelled, and any balance may be forfeited.
If you share a device with younger family members — as is common in many households across Karachi, Lahore, Islamabad and other Pakistani cities — we strongly recommend the following protective measures:
Every registered q5det user must complete government-ID-based age verification before deposits or withdrawals are enabled. Accepted documents include Pakistani CNIC and valid passport.
Parents and guardians can use third-party parental control applications to restrict access to gambling websites on shared devices. Information about these tools is widely available from child safety organisations.
If you suspect that a person under 18 has accessed q5det, please report it immediately to [email protected]. We investigate all reports as a priority matter.
If you or someone you know needs help with problem gambling, the following internationally recognised organisations provide free, confidential support. These are text-only references — contact them directly for assistance.
A leading UK-based responsible gambling charity providing counselling, advice and practical support for problem gamblers and their families. Offers a free helpline and online chat service.
An international self-help fellowship for people who recognise they have a gambling problem. Members share experiences, strength and hope with each other to recover from compulsive gambling.
A leading UK charity providing information, advice and support on responsible gambling. Offers free self-assessment tools, an online helpline and access to treatment services.
Provides residential and online treatment programmes for people with severe gambling disorders. Also offers support for families and those affected by a loved one's gambling problem.
Note: The organisations listed above are independent of q5det and maintain their own contact details and service offerings. Please visit their respective websites or contact them directly for up-to-date helpline numbers, chat services and treatment options. q5det makes no endorsement of any specific third-party service beyond acknowledging their recognised status in the responsible gambling field.
The Prevention of Gambling Act, 1977 restricts gambling activities in Pakistan. q5det does not claim authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani provincial authority. Users must satisfy themselves as to the legality of online gambling in their own jurisdiction. This is not legal advice.
Never fund gambling from money set aside for household essentials — such as rent, utility bills, grocery budgets or school fees. Payment references on this platform such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only and do not imply endorsement of gambling by those providers.
Problem gambling is closely linked to mental health challenges including anxiety, depression and stress. If gambling is affecting your mental wellbeing, please speak to a healthcare professional or a trusted person in your life. Recognising the problem early is one of the most important steps toward recovery.
When gambling stays fun and within budget, q5det is a great place to follow your favourite cricket markets, PSL fixtures and live casino action. Visit our homepage or read our FAQ for more information.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Play responsibly.